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Customer Journey

Initial Discussion

Free initial discussion to understand what you want to achieve and we can advise on options available. This is an opportunity to talk about any web development areas which may concern you. Most of our customers have been with us for over five years as we cater for their changing business needs.

Domain Name

You have the following options:-

  • We can supply a domain name for you.
  • We can utilise an existing domain name you own.
  • You can make your own domain name arrangements, with or without our assistance.

Hosting Package

We will tailor a hosting package based on our initial discussion. This includes email options, databases and SSL certificates. Our hosting packages are flexible, so don’t worry if you change your mind as your site is developed. All packages include a free SSL certificate and email address.

Apps

Our initial discussion will investigate your App requirements, some examples are:-

  • WordPress
  • Joomla
  • phpBB
  • Ecommerce

.co.uk, .uk, org.uk, .me.uk

.gov.uk

.com, .org and other non-UK

Apps are built in the following stages:-

  • Back office configuaration
  • Structure
  • Data

Development

We take a flexible approach to our web development, small businesses usually need to be involved in their web development to keep costs down. This is in addition to ensuring that they have control of their project. Therefore we can be involved as much or as little as you require, the choice is yours.

For example:

You want to build an online shop, but have no experience is this area.

  • We can install the App (software), complete all the back office requirements.
  • We, you or jointly the structure can be confugured. This could involve configuring departments, product options e.g sizes, colours etc., card payment options, carraige calculations.
  • Next is the data – Most customers will want to upload the details of their products themselves to reduce costs. We can do this for you and would quote based on the product complexity.